Do you want to cancel your Duolingo Subscription and get a refund? If your answer is YES then you are in the right place.
Duolingo is a language-learning platform where you can learn over 40 different languages.
There is no denying that Duolingo can be used for free but its free version contains numerous ads.
If you want to get an ad-free experience and unlimited hearts on Duolingo, you must purchase a Duolingo subscription.
Also Read > How to Get Unlimited Hearts On Duolingo
Sometimes, we don’t like the features provided in the premium version and ask for a refund.
The same thing happened with numerous Duolingo subscribers.
Yes, you read that right!
A lot of Duolingo users wish to cancel their subscription and get a refund but they don’t know how to do it.
If you too want to get a refund by canceling your Duolingo subscription then look no further as we got you covered.
Without any further ado, let’s get started:
How to Cancel Duolingo Subscription
Duolingo has mentioned in its terms and conditions that all payments are non-refundable, and the company does not give customers their money back.
This means you won’t be able to claim a refund for your subscription money.
Fortunately, Duolingo has made some exceptions and will give you a refund if you have purchased a subscription from the marketplace such as the App Store or Google Play Store.
This means you can’t get a refund on Duolingo if you have purchased its subscription directly from the Duolingo app.
Also Read > How to Delete A Duolingo Account
If you have purchased a subscription from the App Store or Google Play Store then you can claim a refund using the steps mentioned below.
On Google PlayStore
- First, open the Google Play Store and log in to the account that you have used to purchase a Duolingo Subscription.
- Once logged in, go to your account and tap on the Profile Icon at the top right corner.
- From the menu, select the “Payments & Subscriptions” option.
- This will show you the list of subscriptions you have purchased using this account.
- Find Duolingo Subscription and select it.
- Now, select Cancel Subscription and follow the instructions.
- That’s it.
On App Store
- First, open the App Store.
- Log in to your account.
- Tap on Your Name at the top.
- This will open a menu.
- From the menu, select the Subscriptions option.
- Now, find Duolingo Subscription and tap on it.
- Now, select the “Cancel Subscription” option.
- Follow on-screen instructions and complete the cancellation process.
- That’s it.
How to Get A Refund On Duolingo From Google PlayStore
Once you have successfully canceled the Duolingo Subscription, use the following steps to request a refund on Google PlayStore.
- First, open the web browser.
- Go to Google PlayStore’s Refund Request page.
- Once you are here, click “Continue”.
- On the next page, it will ask you to confirm if using the right Google account.
- After confirming the account, click on Confirm.
- This will show you all the subscriptions that you have purchased using this account.
- Now, find the Duolingo and click on it to highlight.
- Now, select “Refund”.
- Select the reason and click OK.
- That’s it.
Also Read > How to Make Duolingo Harder
How to Get A Refund On Duolingo From the App Store
If you have purchased your Duolingo Subscription from the App Store then apply the following methods to get a refund:
- Open the browser and go to Apple’s Report A Problem page.
- Once you are here, log in to your Email or Phone Number.
- Once logged in, select “I’d like to,”.
- After that, select “Request a refund.”
- Select or enter the reason why you want a refund.
- Now, click “Next”.
- Select the Duolingo Subscription.
- After entering the reason, click on “Submit”.
- That’s it.
Once the refund request is submitted, you will get your refund in 2 to 4 days.
That’s how you can cancel a Duolingo Subscription and get a refund.
