How to Fix Duolingo App Black Screen Issue (November 2025)

Are you facing the Duolingo App Black Screen Issue? In this guide, we shall share some easy solutions to fix the issue and get you back on your journey of learning a new language on the popular app.

Duolingo has gained immense popularity and has a huge fan following across the globe.

However, many users are facing the Duolingo App Black Screen Issue and are at wits’ end trying to fix it.

If you are facing the same and wondering how to fix it, here are some solutions to aid you in fixing the error.

Reasons For Duolingo App Black Screen Issue 

The Duolingo black screen issue is quite a frustrating problem for learners. The reason behind the error could be technical, app bugs, internet connections that are slow, cache overload, outdated version of the app and more..

Duolingo App Black Screen Problem Solutions (2025)

Here are some troubleshooting ways to resolve the Duolingo Black Screen Issue:

Force Close and Restart the App

The first method to fix the problem is to try to force close and restart the Duolingo app.  

For Android 

  • Go to the Settings of your device.
  • Tap on Apps and Applications.
  • Locate the Duolingo app.
  • Tap on  Force Stop.

For iOS

  • Double-tap on the home button.

OR

  • Swipe up from the home button.
  • Locate the Duolingo app and swipe it away.
  • Check if the issue is fixed by restarting the app. 

Check Internet Connection

A strong internet connection is important for Duolingo to function without any issues. 

  • Check your internet connection by carrying out a speed test.  
  • You can also try to switch off the modem/router and restart it after some time to fix the error.
  • Switch to an Ethernet connection for a stable connection.

Restart Your Device

If the issue persists, try restarting your device. This step will clear out minor bugs that may be causing the error.  

  • Press and hold the power button.
  • Select “Restart” from the shutdown menu. 
  • The device will restart.
  • Check if the issue is resolved.

Update Your Duolingo App

Update the app to fix the issue, as an outdated app will cause problems in your learning journey.

Android

To update the Duolingo app on Android, follow the steps written below:

  • Open the Google Play Store.
  • Locate the Duolingo app.
  • Click on the ‘Update’ button.
  • Once updated, launch the game and check if the error is fixed.

iOS

To update the Duolingo app on iOS.

  • Open the Apple App Store.
  • Tap on your Profile Icon.
  • Go to the ‘Update All‘ button.
  •  It will update the app.

 Clear Duolingo App Cache and Data

  Android Devices

  • Go to your device’s Settings.
  • Select Apps or Application Manager.
  • Locate the Duolingo app.
  • Tap on Clear Cache and Clear Data.

Uninstall the Duolingo app

Android Device

  • Locate the Duolingo app.
  • Press and hold the icon.
  • Tap on Uninstall. 
  • Reinstall the Duolingo app from the Google Play Store.

iOS Devices

Locate the Duolingo App Icon.

  • Press and hold the app icon until it jiggles.
  • Tap on the X, and it will be uninstalled.
  • Reinstall the  Duolingo app from the App Store.   

Update the Duolingo App

If the app is outdated, you may face errors. Do keep the app updated to the latest version.

Android  

  • Open the Google Play Store.
  • Locate Duolingo.
  • Tap on the ‘Update’ button.
  • Launch the game.

iOS

  • Open the Apple App Store.
  • Tap on your Profile Icon.
  • Go to the ‘Update All‘ button.
  • Soon, all your apps on the device, including Duolingo, will be updated.

Contact Duolingo Support for Persistent Issues

If the issue is not resolved, then you need to contact Duolingo’s support team for assistance.

One has to share all the details along with the issue you are facing.  The team will soon contact you and help fix the issue. 

Duolingo Black Screen issue is one of the most frustrating errors for users who wish to learn a new language on the app. However, it can be easily fixed by applying the above troubleshooting steps. 

Team Lingoly

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