Duolingo is without a doubt one of the most popular language-learning apps right now.
There is no denying that it offers more than 40 languages to learn but has some restrictions that need to be followed.
If you want to use Duolingo services without hassle, follow its Terms and Conditions. If you violate these terms, your Duolingo account will likely be banned.
A lot of Duolingo users took to social media and complained that they were unable to use its services because their Duolingo account got banned.
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If you too are having the same issue then look no further as we got you covered.
In our troubleshooting guide, we will teach you a bunch of ways that can be used to resolve the Duolingo banned account problem.
Without any further ado, let’s get started:
Duolingo Banned Account Issue Solutions (2025)
As I mentioned above, Duolingo bans user’s accounts when they violate the terms and conditions of the platform.
This could be anything such as cheating on a test or just a bug that automatically banned your account without any reason.
Irrespective of the reasons, try the following methods to resolve the issue:
Force Stop Duolingo App
If your Duolingo account is banned then the first thing you can do is force stop the app and reopen it.
Force stopping and reopening the Duolingo app will resolve all bugs that cause this problem.
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To do so, use the following steps:
- First, open the Settings app.
- Go to Apps and select Manage Apps.
- Now, look for the Duolingo app and tap on it to open its Settings.
- Now, from the app settings, select Force Stop from the bottom.
- Now wait for some time and reopen the Duolingo app to check if the problem is fixed.
- That’s it.
Clear Duolingo App Data
If force-stopping the Duolingo app does not fix your problem, you should try clearing the app data.
This will clear all of your account information on the Duolingo app and your account ban problem will be fixed.
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To do so, use the following steps:
On Android
- Open the Settings app.
- Go to Apps > Manage Apps.
- Here, select the Duolingo app.
- Now, go to Storage.
- Here, select Clear Cache.
- Then tap on the Clear Data.
- That’s it.
On iOS
If you are using the Duolingo app on your iOS device, you can use the following steps to fix the issue:
- Open the Settings app.
- Scroll down and select General.
- Then select iPhone Storage.
- Here, look for the Duolingo app and tap on it to open its settings.
- Under the app settings, select Offload App.
- Now, select Reinstall App.
- That’s it.
Reinstall Duolingo App
If force stopping and clearing the data on the Duolingo app does not fix your problem, you should try uninstalling and reinstalling the app.
To uninstall the app, tap and hold the Duolingo app icon on your device.
From the menu, select Uninstall or Remove, then select Delete. This will delete the Duolingo app from your device.
Now, wait for some time and go to Google PlayStore or App Store and search for the Duolingo app.
After finding the app, tap on the Install or Get button next to the app name to install the Duolingo app.
Wait for the installation process to be completed and log in to your account to check if your problem is fixed.
Clear A New Account
If you continue to encounter the same issue, you should consider creating a new account on Duolingo.
To do so, log out of your existing account and this time select the “Create a new account” option.
Now, enter all the required information and create an account.
Once an account is created, use it to log in to the Duolingo app and check if your problem is fixed.
Contact Support
If you have tried everything but still encounter the same problem, you should contact Duolingo’s Support and report your problem.
The support team will respond to your request and help you resolve your problem.
That’s how you can fix the Duolingo banned account issue.
