When it comes to learning a language on Duolingo, it is Duolingo Streak that people care about the most.
What if you lost your Duolingo Streak despite completing lessons without any gap?
Yes, this might happen to you as well because a lot of learners took to social media and complained that their Streak was replaced with Streak Freeze.
For the unversed, this occurs only when you miss a lesson on Duolingo or Duolingo not counting your Streak.
If you are an avid Duolingo user but your Streak is not being counted then you can lose your Streak.
Also Read > How to Turn Off Friend Streak On Duolingo
Taking to Reddit, a user wrote that he was disappointed with Duolingo because he completed two lessons and the app showed the same on those days.
According to the user, Duolingo replaced the same with a Streak Freeze on the very next day.
When you go through the Duolingo subreddit, you will see numerous posts complaining about Duolingo not counting Streak.
If you too are getting the same issue then don’t worry because we wrote a guide explaining multiple ways to fix Duolingo not counting Streak.
Without any further ado, let’s get started:
How to Fix Duolingo Not Counting Streak Problem
Check Your Internet Connection
If you complete a lesson on Duolingo but your Streak is not counted then you must check your internet connection.
Multiple users on Reddit confirmed that they had the same problem when their internet was poor or unstable.
If your internet connection is not stable, you might face the Duolingo not counting streak problem.
Also Read > Duolingo Streak Society
With a slow internet connection, you might be able to complete your lesson but the Duolingo app might not count your Streak for that reason.
If you want to get rid of this problem, completing Duolingo lessons is highly recommended when your internet is good or stable.
To check your internet connectivity, you can use tools like Speedtest.net.
When you get there and click on the Go button, your Internet speed will be shown.
Complete Two Lessons A Day
If you complete a lesson on Duolingo to maintain your Streak and close the app, chances are high that your Streak might be gone.
If you don’t want to lose your Streak due to a bug, I recommend you complete two lessons a day instead of one.
When I had the same issue, I realized that whenever I complete one lesson a day, the Duolingo app does not count my Streak.
Also Read > Who Has The Longest Duolingo Streak
To make it count, I started completing two lessons a day on Duolingo and it worked for me.
To prevent any kind of Streak loss, you should start completing two lessons a day on Duolingo.
Force Close the App
The next method that you can use to resolve the issue is to force closing the Duolingo app.
To do so, use the steps mentioned below:
- Open the Settings app.
- Go to Apps and select Manage Apps.
- From the list of installed apps, select Duolingo.
- Then tap on the Force Stop option.
- Once done, wait for some time and reopen the Duolingo app to check if the problem is fixed.
- That’s it.
Check For the Server Outage
Since Duolingo is an online app, its servers must be UP or online to register your Progress.
If you notice your Streak is not being counted on Duolingo, you must check whether Duolingo is down or not.
To do so, visit the official status page of Duolingo and check if there is any issue with the server.
After checking, if Duolingo is down, you need to wait until its servers are ONLINE because your Streak will be not counted at the moment.
Log Out of Your Account
You can also consider logging out and logging back into your Duolingo account.
This will refresh your account and resolve all minor issues caused by bugs and glitches.
So, log out of your Duolingo account and wait for some time before you log back in and check if the problem is fixed.
Clear Cache Files
Whenever we use an online application, it stores our information in the form of cache files to give us a smooth and uninterrupted experience.
Unfortunately, these cache files sometimes expire leading to technical issues and errors.
You may be encountering the Duolingo not counting Streak problem because of the cache files stored in your Duolingo app.
In that case, clearing the cache files will possibly resolve your problem.
To do so, use the steps mentioned below:
- Open the Settings app.
- Then go to Apps > Manage Apps.
- Here select the Duolingo app.
- Now, go to Storage and then select Clear Cache.
- That’s it.
Contact Support
If none of these methods works for you then you should contact Duolingo Support for further assistance.
The support team will respond to your request and help you fix this problem as soon as possible.
That’s how you can fix the Duolingo not counting Streak problem.
