HellTalk is an amazing platform for learning a new language.
Many people use it to learn a new language via video calling or voice chat with native speakers on HelloTalk but it does not always work smoothly.
Yes, you read that right!
Also Read > How to Change Native Language On HelloTalk
Sometimes, users encounter issues and errors while using the HelloTalk app on their Android and iOS devices.
The issue that HelloTalk users are currently having is the application is not working or opening.
If you too are getting the HelloTalk app not working issue then look no further as we got you covered.
Also Read > How to Delete Hellotalk Account
In this guide, we will explain a couple of ways that can be used to resolve the issue. To learn those methods, keep on reading.
Without any further ado, let’s get started:
Why Is Hellotalk Not Working?
You may encounter this HelloTalk issue for various reasons. Some of them are as follows:
- Down or under maintenance server
- Issues with your internet connection
- An outdated version of the app
- Corrupted cache files
- Bugs and glitches present in the app
Hellotalk App Not Working Solutions (2025)
Here are some effective ways to resolve the HelloTalk app issue:
Restart The App
If you are unable to use the HelloTalk app on your device, the first thing you should do is restart the app.
If the issue is happening due to minor bugs and glitches, restarting the app will fix the issue permanently.
Before you apply any technical method to resolve the issue, make sure to force close the HelloTalk app restart it, and then check if the issue is gone.
Also Read > How to Fix HelloTalk This Feature Is Not Available
Check Server Status
The next thing you must do is check the server status of the HelloTalk app. If the server of the application is down for any reason, you will not be able to use it smoothly.

To check the HelloTalk server status, visit websites like Saashub.com. When you go there, you will see the current status of the app.
If the server of the HelloTalk app is down, there is nothing that can be done from your end to resolve it. All you need to do is wait until the server is UP again.
Also Read > How to Become A Teacher On HelloTalk
Check Your Internet Connection
Hellotalk is an online application that can’t be used with a slow or unstable internet connection.
If your internet connection is slow or poor, you are likely to encounter the Hellotalk app not working issue.
To check your internet connection speed, visit websites like Speedtest.net. After checking, if you find your internet is slow, restart your Wifi router if you are using a Wifi.
If you are using the app on your Mobile date, switch to Wifi or a better internet connection for smooth use.
Also Read > How to Remove Followers On HelloTalk
Update Hellotalk App
If you are using the outdated version of the Hellotalk app, you must update it to the latest version.
Sometimes, updating the app to the latest version fixes various issues. If you have not updated the HelloTalk app to the latest version yet, follow the steps written below to update it now:
- First, go to the Play Store.
- After that, search for the HelloTalk app.
- Now, tap on the Install button.
- Wait until the app is installed.
- Once installed, launch the app and check if the issue is gone.
- That’s it.
Clear Cache
If updating the app does not fix your problem, you should consider clearing the cache files.
If you don’t know how to clear the cache files of the HelloTalk app, follow the steps written below:
- First, open the Settings app.
- Now, go to the Apps.
- Go to Manage Apps.
- Now, find the HelloTalk app.
- Go to Storage and tap on the Clear Cache.
- Once done, launch the app and check if the issue is fixed.
- That’s it.
Contact Support
If you have tried everything but are still facing the same problem, you should contact Hellotalk Support for further assistance.
That’s how you can fix the Hellotalk not working problem.