Tandem is a popular language-learning platform that has a very unique way of teaching a new language.
Tandem connects users to like people minded people so that they can learn and teach each other’s native language.
To learn and teach from each other, Tandem offers a chat feature.
Tandem’s chat feature allows users to interact with each other and continue their language-learning journey.
Also Read > How to Fix Tandem App Failed to Authenticate Error
Taking to social media, many users complained that they were unable to use the chat feature in Tandem because it was gone for them.
If you too are facing the chat disappeared issue on Tandem then don’t worry because you have come to the right place.
In this guide, we have shared some effective methods that can be used to resolve the Tandem chat not showing issue.
Without any further ado, let’s get started:
Tandem Chat Not Showing Up Solutions (2025)
Here are some easy ways to resolve the Tandem chat disappeared issue:
Force Close the App
If you are not showing the chat option on Tandem then you should consider force closing and reopening the app.
This will resolve all the temporary bugs and glitches that are causing this problem.
To force close the Tendam app on an Android device use the steps mentioned below.
- Open the Settings app.
- Then go to Apps > Manage Apps.
- Then select the Tendam app.
- Now, tap on the Force Stop option.
- This will force close the Tandem app.
- Now, wait for some time and restart the app to check if the problem is fixed.
- That’s it.
If you are using the web version of Tandem then you should consider refreshing the web page and check if the problem is fixed.
User Blocked You On Tandem
You may be unable to find the chat of a specific user on Tandem because he or she has accessidently blocked your account.
In that case, you can’t interact with him or her until your account is unblocked.
You can consider creating a new account on Tandem to interact with that user and ask him or her to unblock your main account.
User Deleted His Account
You may be unable to find the chat of a specific person because he or she has deleted their account.
In that case, you won’t be able to interact with that user again.
In that case, you need to find other users and continue learning your targetted language.
Clear Cache
Corrupted cache files stored in the app may conflict with the app performance and you will start encountering unexpected issues and errors.
You may be facing the Tandem Chat disappeared problem for the same reason.
In that case, you can fix this problem by clearing the cache files. To do so, use the steps mentioned below.
On Android:
- Open the Settings app.
- Then go to Apps > Manage Apps.
- Here find and select the Tandem app.
- Then select Storage.
- Now, tap on the “Clear Cache” option.
- That’s it.
On iOS:
- Open the Settings app.
- Then go to General > iPhone Storage.
- Here select the Tandem app.
- Then select “Offload App”.
- That’s it.
Update the App
An outdated version of the app may cause various compatibility issues and errors including the chat not showing up.
To fix this problem, you should consider updating the Tandem app from the Play Store (Android) or App Store (iPhone).
Log Out Tandem Account
You can also consider logging out and logging back into your Tandem account.
This will refresh your account and resolve all issues caused by minor glitches.
Contact Support
If you have tried everything but are still getting the same problem then you should contact Tandem Support.
The support team will respond to your request as soon as possible and help you resolve this problem by providing the troubleshooting steps.
That’s how you can fix the Tandem Chat disappeared problem.
